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REMOTE INFRASTRUCTURE MANAGEMENT (RIM) |
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IT Security & Remote Infrastructure Management (RIM)
Our solid experience in data / IT security helps our customers in focusing on their core business rather than worrying about security of their intellectual property, data, network, computers etc. We have scalable and very cost effective solutions for your IT infrastructure security. These Solutions includes…
• Firewall
• Proxy Systems
• Intrusion Detection Systems
• Anti Hacking Systems
• Anti Virus & Anti spy ware tools
• Web Content & URL filtering
• Customized Internet sharing / blocking
Along with IT Security we blend our solutions with RIM services. With RIM, we have the ability to manage our customers IT infrastructure, services, Desktops, Databases, Applications etc. remotely.
As a customer, you do not need to hire full time systems administrators and not spend money on maintaining them. We will do that for you at a very reasonable price.
Last and the most important services in there area is the Data backup services.
We have a team of data backup & restore experts who will make sure that your company's data is always backed up & restored as per your requirements.
Remote Infrastructure Management
As businesses grow, IT infrastructure must scale to support and fuel growth. With the continuous evolution of the business landscape, IT is often under pressure to scale infrastructure ‘just-in-time’ to deliver relevant business value and service levels. While the ability of IT to do this has increased tremendously over the last few years, but has impacted their ability to plan future infrastructure needs and create a stable infrastructure roadmap.
| Infrastructure complexity has many dimensions |
 Growing number of servers, network devices, databases, and OS platforms to be supported |
| Growing number of locations, more distributed infrastructure, increasing virtualization |
| Growing number of applications and services, more legacy systems to deal with |
| Growing number of users, more mobile users |
| Increasingly stringent compliance mandates |
| Growing number of vendors to liaise with |
All this complexity is driving up the cost of maintaining and operating the infrastructure exponentially.
Finding skilled manpower to manage each aspect of a complex infrastructure is not only difficult but at times cost-prohibitive. When organizations try to manage with limited resources, the result is often constant firefighting, lengthy troubleshooting processes, brittle service quality, and a poor quality of life for the IT staff.
Leading organizations around the globe are addressing the problems of managing complex IT infrastructures by partnering with companies like TechMind.
TechMind offers RIM solutions ( along with partners like Tata Communications) that take on the task of maintaining, monitoring, and operating your existing IT infrastructure, wherever in the world it may be; to enable you to:
| Maximize uptime and increase operational efficiency |
| Deliver the strict SLAs promised to your end customer |
Quickly respond to business needs and user expectations in a timely and cost effectively
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| Access diverse expertise on a 24x7 basis across heterogeneous environments |
| Increase performance and security of mission-critical IT infrastructure |
Because we do this for a large number of customers, we can provide the experience and the expertise you need to bring your complexity under control, and free up your resources to focus on your company’s core business and initiatives.
Remote Monitoring
TechMind provides automated, continuous, 24x7 availability and performance monitoring of the client’s environment. We monitor IT components and transactions for specific events, threshold violations and errors/faults, based on pre-defined metrics. Our remote monitoring service automatically notifies the customer or designated service provider when events defined by the customer are detected.
Our clients have the option of choosing how problems are resolved and who is responsible for solving them. Notification includes an escalation and tracking process as determined by the client. TechMind collects and stores up to fifteen months of historical information to facilitate trend analysis and IT planning. Our remote monitoring service helps to maximize performance, significantly enhance service levels and immediately reduce downtime.
Remote Infrastructure Management
TechMind’s remote infrastructure management solution goes beyond 24x7 monitoring to include proactive problem identification and resolution. Built-in root cause analysis helps to identify and automatically fix potential problems before performance is affected. Our remote infrastructure management solution will automatically carry out clients’ pre-specified instructions to fix problems such as restarting sluggish servers and the applications that reside on them without human intervention.
TechMind’s remote infrastructure management solution can also automatically dispatch on-site service providers to address high priority issues. By automating corrective actions, IT organizations decrease problem resolution time and improve system availability.
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